Questions people ask before they start.

A Windows or Mac computer with a web browser such as Chrome, Edge, Safari or Firefox. Plug in the stick and open the KinLogs file. Nothing to install.

Your full KinLogs only opens with the app on your stick, on a computer. That keeps it under your control. On a phone or iPad, the KinLogs Reader opens shared copies: a family or handover copy with its access code. It shows only the sections you chose when you made the copy, read-only, and nothing is uploaded.

Most people spend a few evenings on it. Start with "Start here" and "Key people", which matter most, and come back to the rest. KinLogs remembers where you got to.

No. Mark sections as not applicable and they drop out of the family copy.

Yes. KinLogs is written for the UK and uses the right terms where the law differs, such as confirmation instead of probate in Scotland, and continuing power of attorney.

Whenever something changes, and at least once a year. KinLogs shows which sections are due for review.

Reset it by answering your security questions, or with the recovery key you print when you set up. Nobody else, including us, can open your file.

That's why there are two. A lost stick is encrypted and unreadable to whoever finds it. Use your second stick and make a new backup.

Not unless you choose KinLogs Sync. The standard edition can't connect to the internet at all.

No. KinLogs records where your will and powers of attorney are and who's named in them. You still need a solicitor or a proper will service to make them.

The family copy file and the access code on their card. On a computer, they open the file in any web browser. On an iPad or phone, they go to the KinLogs Reader page and choose the file there. Tapping the file on an iPad only shows a blank preview.

No. Family and handover copies are read-only. Nothing they do changes your file.

Yes. You choose which sections go into the family copy. With KinLogs+ you can make a separate handover copy for each person involved in your business.

Make a new family copy and replace the old one on the second stick. With Sync, linked family sticks fetch the newest copy automatically.

Sole directors, LLP members and partners, sole traders, people running a side business, and landlords who own property personally.

Most people want both, and KinLogs+ includes both. Your personal KinLogs points your family to the Business KinLogs.

No. KinLogs+ helps you see gaps and record the facts. Your solicitor and accountant should check your arrangements.

No. The two-stick kit works on its own. Sync saves you copying changes to the second stick yourself, and keeps an encrypted copy away from home.

No. It's encrypted on your computer before it's uploaded, and only your password, security answers or recovery key can open it.

There's a 30-day grace period. After that, Sync stops, and everything keeps working on your sticks.